FAQ

VortexLegal.com provides contractors nationwide to our law firm and corporate legal department clients.

Our secure online platform manages your cases, automates the process, and streamlines the process. To use our system, you must use Internet Explorer 10+, Firefox or Chrome.

New clients can create an account and place an order. Attorneys interested in working with us can also apply online.

Answers to Our Frequently Asked Questions
What is VortexLegal.com?

VortexLegal.com is a nationwide provider of legal contractors who attend hearings. Our attorneys are independent contractors who live and work locally; they have strong relationships with their community and judiciary.

Our attorneys cover hearings, mediations, depositions and provide substantive legal work to law firms, corporate legal departments, trustees, insurance companies and REO asset managers, among others.

How does it work?

To learn more about how VortexLegal.com’s system works, click here.

I have an urgent need, can VortexLegal.com help?

Yes! Anywhere, anytime. Create an account and make a reservation online. Or, if it is last minute, call us at (877) 670-6776.

What do I need to know about making a reservation?

Once you have created an account, you can make a reservation online through our secure website. The “New Reservation” form gives you the opportunity to provide all pertinent information, documents, detailed guidance and instructions. You may also request a conference call at the time of placing the reservation.

VortexLegal.com does not in any way instruct the attorney on how to handle a matter. It is the client’s responsibility to provide all of the necessary information to the contractor.

Should I disclose the use of VortexLegal.com to my clients?

You should disclose the nature of the services provided by VortexLegal.com if your clients would likely consider this information material.

You absolutely should inform your clients that one of our attorneys will be handling the matter if your client is planning on attending. No one likes surprises.

In addition, you should consider including language to the effect that “local counsel may be used from time to time” in your retainer agreement.

How are conflicts handled?

Both the hiring attorney/firm and the local counsel have an obligation to review the matter for potential conflicts in accordance with Bar rules. If there is any conflict with any party, the local counsel cannot participate in handling or assisting with the matter in any way.

In our experience, our local counsel are VERY proactive about this.

What about confidentiality?

Like any contractor, local counsel is bound by all rules regarding confidentiality and must not disclose any confidential information obtained during the course of assisting the client.

What documents does the contractor need?

Hiring a local counsel is a partnership. Hiring a local counsel does not obviate you of your duties and responsibilities as the attorney on this case.

The hiring attorney, have the same responsibilities you would have as the supervising attorney on this case, i.e. you are responsible for making sure the local counsel timely receives the documents, information, and instructions needed so they can be properly prepare for and represent you and the client.

The local counsel needs all of the pleadings and information that you, or any attorney in your firm, would need to handle the same matter. Detailed instructions and documents can be uploaded online as part of the reservation process.

Be thorough. The more you prepare the local counsel, the more likely you will obtain the results you are looking for!

Can I communicate with the local counsel?

Yes! You can communicate with our local counsels regarding any matter at any time through our case management system. You can also request a conference call at any time, and we will schedule it for you. In addition, our dedicated staff is available at any time to answer your questions.

How and when do I receive results from the contractor?

Detailed results are emailed to you with the necessary orders or other attachments by the end of day, or by noon of the following day at the latest.

I registered, but I haven't received any cases. Why?

Filling out an application to join our network does not guarantee you will receive work from us. We first interview and vet all applicants, including running background checks, and this takes time.

We also have long established relationships with attorneys that work with us everyday. We are loyal to them and keep them busy because they have consistently shown they are professional, responsive, and trustworthy. This is why clients use us! We do want to work with you, but it can take time.

What are the rates?

Rates vary based on the location, type of matter(s), and volume.  Contact us for specific rates.

Can I request a specific contractor?

Of course! We encourage our clients and contractors to develop strong relationships so that you truly feel like you have an “partner” working with you!

 

Can I hire one of VortexLegal's contractors directly?

We are in the business of providing excellent attorneys to assist our clients. As such, our attorneys are our most valuable assets. Both our clients and contractors agree to non-circumvent, non-compete, and non-solicitation agreements.

Nonetheless, if you would like to hire one of our contractors directly, we may be able to assist you. Please call us for more details, (877) 670-6776.

Law Firm Disclaimer

VortexLegal.com is not a law firm, does not engage in the practice of law and does not refer lawyers to the public.

For FAQ’s specific to Service Providers, please click here.

Still have questions? Please contact us. Our staff is happy to assist!

Ready to get started? Create an account with us online today! Register